Whaling City Lincoln Is Here for You

Finding reassurance in a rapidly changing world.


Whaling City Lincoln strives in every way to provide you with effortless driving and ownership experiences - moments that leave you feeling better as a result. Today, with the spread of the COVID-19 virus, Whaling City Lincoln is adjusting to an ever-changing world so you can continue on your way.

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We stand at the ready to meet your needs. Check with your us by calling or inquiring online.

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Roadside Assistance

Should you need help on the road, our Roadside Assistance* teams are operational.

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Lincoln Concierge

Your personal Lincoln Concierge is standing by to help you with any questions. 

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The health of our clients and employees is of utmost importance to Whaling City Lincoln.

In an abundance of caution, we are working with our staff to implement enhanced vehicle cleaning measures in an attempt to reduce exposure to germs. We have expanded the areas of both the loaner and your vehicle that will be cleaned during your Lincoln Pickup and Delivery experience. * Key driver touch points will be cleaned by your Lincoln Service Valet prior to delivering your loaner or your personal vehicle during the Lincoln Pickup and Delivery process. We hope this experience gives you peace of mind and we appreciate your business.

Whaling City Lincoln has been advised on how to appropriately use select CDC-suggested disinfectants that are acceptable for the interior/exterior surfaces of Lincoln vehicles. If you have any further questions, about the process or disinfectants used, please feel free to reach out to your dealership representative.

*Complimentary Lincoln Pickup & Delivery Service is available for all 2017 model year and newer Lincoln vehicles with the 4-year/50,000 mile New Vehicle Limited Warranty. Owners of 2016 and prior model year vehicles and other vehicles not covered by the New Vehicle Limited Warranty may contact your preferred dealer for related cost and other important details.  Mileage limitations may apply.


Phone As a Key

It's as simple as its name. Unlock, lock, start, drive, and turn off your Lincoln all with available Phone as a Key with your smartphone†† - freeing you to leave your keys at home.

†Available feature on select Lincoln models. Requires feature activation. Not compatible with all smartphones. ††Lincoln Way™, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.



Existing Lincoln owners in the U.S. affected by COVID-19 who purchased or are leasing a Lincoln vehicle are encouraged to contact Lincoln Automotive Financial Services to discuss options if they are having payment difficulty.


For a limited time Lincoln Automotive Financial Services is offering qualified buyers who finance through Lincoln AFS 0% APR financing and the ability to defer their first payment up to 120 days when purchasing a new Lincoln. *

*Excludes leases. Available on 2019/2020 Lincoln vehicles. Lincoln AFS 120 Day Deferred Payment APR Financing (PGM #20583; 20569; #20571; #20573; #20575; #20577) is available to qualified buyers who finance through Lincoln Automotive Financial Services. Not all buyers will qualify for Lincoln Automotive Financial Services limited term financing. For finance rates other than 0 percent, interest accrues during the deferred payment period. Payment deferrals not available in Pennsylvania, unless 0% APR. For all offers, take new retail delivery from an authorized Lincoln Dealer's stock by 4/30/20. See dealer for eligibility and complete details.

Build & Price

Our build and price tool lets you select your model, equip it to your liking and take a 360 degree tour of what you have created, inside and out.

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Peruse available vehicles at Lincoln dealerships across the country or just down the road.

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Lease or purchase a Lincoln with our effortless sales experience - A fully transparent online tool that guides you through the entire lease or purchase transaction from start to finish from virtually anywhere.

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Contact Us

Whaling City Lincoln

473 Broad St
Directions New London, CT 06320

  • Sales: 860-333-1126
  • Service: 860-266-4487
  • Parts: 860-266-4512


  • Monday 9:00AM - 6:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 6:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
  • Sunday Closed